Security and Privacy
Your password
We do appreciate that remembering passwords can be tricky, but setting effective and secure passwords on all the sites you use is vital in combating possible fraudulent activity using your personal details.
It’s best to avoid using the same password for each of your online accounts, because if a criminal gains access to it, all your accounts could be at risk. Multiple passwords keep you safer.
When you set a password, it’s a good idea to use a mix of numbers and characters, and something that’s very personal to you. Most sites these days will set a minimum number of characters to use, but do avoid using obvious phrases like “password”, or your name, or phone number.
Computer Security
Keep yourself safe from malware and viruses with adequate, up to date security on your computer. You can usually download free basic protection from providers such as AVG and McAffee, but for more comprehensive cover, it’s best to choose security software. Keep your software switched on and up to date, and make sure that your Windows operating system has the latest Microsoft updates. It’s a good idea to run regular scans on your computer.
When you’re opening emails, be careful. Don’t click on links to download files or open attachments you haven’t asked for, or aren’t expecting, as they may contain viruses.
Back up all your files so they’re available if the worst happens and your computer is infected by a virus.
Privacy promise
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we do collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Women’s Sports Gear complies fully with all applicable Data Protection and consumer legislation, and we’ll treat all your personal information as fully confidential.
In order to serve you most efficiently, reputable third-party banking (including PayPal) and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
We also use banner advertising on other websites to present you with products we think may be of interest to you, based on your browsing history.
Customer promise
Women’s Sports Gear would love you to be among the first to receive exciting offers and news about our products and services. We do this in various ways including email, post, SMS and phone, but only if you would like us to. However, if you do not wish to hear from us we can take you off our list. The quickest way to do this is to unsubscribe from the last/next e-mail you receive from us. Go to the bottom of the e-mail, click unsubscribe and you will be taken off our e-mail list. Otherwise e-mail us at customercare@womenssportsgear.co.uk and we will unsubscribe you from the list.
Don’t forget to visit us online and via social media for other special offers.
Your privacy is very important to us which is why we make sure you’re always in control of what we do with your personal information.
The Women’s Sports Gear customer promise:
- We’ll never pass your personal details to anyone outside of Women’s Sports Gear for them to use for their own marketing purposes
- We’ll only ever use your details to help you make the most of what we have to offer. That means things like:
- Tips and guidance to help you get the best out of your products
- News to help you make informed choices in the things you buy
- Details of new products
- Special offers
- Or simply, to get your feedback
- Tips on health, latest fitness trends, diet news etc.
- We will make sure our contact with you is relevant based on the information you give us.
- You can opt out at any time, please contact us on customercare@womenssportsgear.co.uk with the subject of “Please unsubscribe me from your mailinbg list”
- We’ll always comply with the Data Protection Act 1998 and all other relevant legislation.
Please do let us know if your details change so that we can continue to stay in touch.
Your transaction security
We realise how important it is to securely store any information that you provide. Women’s Sports Gear maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
You can tell whether a page is secure as ‘https’ will replace the ‘http’ at the front of the www.womenssportsgear.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
To give you even more confidence in shopping online with womenssportsgear.co.uk, our checkout process uses Verified by Visa, Mastercard® SecureCode™. These services enhance your existing card account against unauthorised use when you shop with us.
To use these services, you must first register with the bank or other organisation that issued your card.
Once you’ve registered and created your own private password with your card issuer, you’ll be prompted automatically at checkout to provide this password each time you make a purchase.
