Refund Policy

We want you to be happy with your purchase. If you’re not, just return the product to us, following the instructions returns process, and we’ll exchange or refund it to the card of the person who originally placed and paid for the order.

Terms & conditions

  • If you’re unhappy with your purchase, please let us know. Unless faulty, we’d like this to be within 30 days of purchase
  • It’s important that any unwanted item, unless faulty, is returned in a re-saleable condition. We’d expect this to mean that you’ve kept all original packaging and labels, and that it’s undamaged and unused
  • We’ll refund any delivery charges you’ve paid if you return an entire order (UK orders only)
  • Your refund will be processed within 14 days from when you return your order. If after this time you haven’t received your refund, please contact us.
  • Always retain proof of postage

This does not affect your statutory rights.

How to Return An Item

  • Please identify the returned item on the invoice and add your reason for the return.
  • Enclose the invoice with the unwanted items in the Women’s Sports Gear Pink mailing bag.
  • Take your parcel to the nearest post office. The returns address is:

Women’s Sports Gear
16 Grange Road, Stanion, Northamptonshire, NN14 1DD

Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage